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Pet News: HanseMerkur only pays for Tally's re-operation

HanseMerkur Animal Surgery Insurance has now taken over the reoperation of one of our dog Tally’s paws. At the same time, the insurance company refused to cover the costs of the first two paws operated on – even though they were almost the same procedure.


Tally after surgery on both paws. Which, in the opinion of HanseMerkur, is not an operation within the meaning of the insurance conditions
Tally after surgery on both paws. Which, in the opinion of HanseMerkur, is not an operation within the meaning of the insurance conditions

HanseMerkur cites the reason for the rejection as the fact that removing the claw bags would not result in any tissue being severed down to the bone. How the HanseMerkur clerks would accomplish this if they were veterinary doctors remains a secret.The fact is: In order to remove the claws, tissue had to be cut through – because the claws are not connected to the paw via an air cushion.We have now asked the veterinary clinic for another vet’s letter, which HanseMerkur will hopefully understand.


Otherwise, the information page we have set up http://www.tally-news.de will soon be launched, where you will receive information on the subject of animal health. And all the news about Tally.

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